Frequently Asked Questions
Is your question not included?
Contact us via the contact form! We are happy to help.
Note: We do not send out testing kits
All you need to do is order a test, follow the required steps by filling in the registration form, send your hair samples as described in the instructions.
These instructions and the registration form can be found on the checkout page once you have placed your order or in your order confirmation email.
Why we don't send out testing kits
- It help to keep our prices as low as possible for you as a customer
- You don't have to wait for the mail, we put the action in your hands
- We want to rule out the possibility that you don't receive your kit
- We keep our ecologic footprint as low as possible
How to submit your hair samples
1. Complete and submit the registration form after you have purchased the test..
2. Send your hair sample in a sealed bag with your name and order number. Please write your NAME and #ORDER NUMBER in readable CAPITAL letters on the sealed bag. (You can recognise the order number as #MFA-XXXXX). Make sure when you send in multiple hair samples that you clearly write the name on each bag to who the hair sample belongs to.
Please ensure hair samples are sealed and clearly labelled. Do not send hair samples in metal foil or another metallic packaging.
3. Send your hair samples to:
The Food Sensitivity Testing Group
My Food Allergy Test
3160 Hwy 21 — Suite 103 #700
Fort Mill, SC 29715, United States of America
PLEASE ADD YOUR NAME AND EMAIL ON THE BACK OF THE ENVELOPE IN LARGE AND CLEAR TO READ CAPITAL LETTERS.
4. Result Delivery:
Standard Delivery: You will receive the results of your test in about 7 to 10 business days after we received your submission.
48 HRS Delivery: We send your results in +- 48 HRS. after we received your submission.
- We require only 3, 4 or 5 hairs longer than 2.5 centimetres.
- Any kind of body hair can be tested. Even when you are bald you can use hairs from your arms, legs, beard, private parts, …
- Ideally, we encourage a hair sample with a root stem.
- Cut your hair sample as close as possible to the root.
- Hair dye does not affect the test.
- For the Couples and Family test clearly comment which sample belongs to which person.
- Once hair sample is collected, please place strands into a small sealable bag ensuring the hair remains dry and secure during transit.
Visit our FAQ section for more information and details.
I have tested positive for (or I suspect to have) Covid-19/Coronavirus
It is strongly advised not to send out your samples when you suspect or tested positive to Covid-19 / Coronavirus. We strongly advise to learn about the worldwide standards and lockdown or isolation at: https://www.un.org/en/coronavirus . You help to save lives.
Is it safe to take an allergy and intolerance test?
In all laboratories including ours, a strict policy active at all times. Our staff adhere to the hygienic standards that belong in a laboratory and all testing stations are cleansed after every test. Our staff rinse and wash with professional hand sanitisers, wear protective gloves, coats, hair nets and glasses. As we send your results through email there are no objects leaving our compounds.
Are the results affected by an undiagnosed case of Covid-19/Coronavirus?
The Covid-19/Coronavirus has no effect on your results.
Will there be a delay in the turnaround time?
As this is a worldwide phenomenon; postal services, staff and laboratory technicians can feel a delay in their regular processing times, therefor there may be a small delay in the time it takes us to process samples.
FAQ: Intolerances / Allergies and Sensitivies
What is a Food Intolerance?
What is the difference between a food sensitivity, allergy or intolerance?
We use the word allergy in our name because it is generally used when people have eaten or drank something and have symptoms. However, only 2% of adults have an allergy and 45% of the population suffers from food sensitivities. You can’t beat an allergy but you can beat a food sensitivity.
You can read about the nuances here Allergy and Immunology
Do food items need to be in your system for the lab to detect an intolerance?
Is treatment available for allergies?
I’m intolerant to a food that I’ve never eaten; why did it show up on my results?
Because Myfoodallergy tests your reaction to individual food proteins, it is possible that your body is intolerant to the protein found in gluten while still testing negative for the protein found in barley, oat, wheat or spelt. Still, since these items contain gluten, it is recommended that you avoid them.
Why can't I receive a report of all of the items tested for?
What happens to my hair sample after the test?
FAQ: Orders
I can't see my orders
Most likely you have purchased the test as a guest and later decide to log in. Due to the nature of fast and effortless guest checkouts, the order is separated from your account email.
If you decide to login later and can’t find the order, send us an email and our technical staff will manually attach your account email to your order number.
Due to privacy and the nature of guest checkouts, this process cannot be automated.
Is it possible to determine your intolerances by yourself?
Can I understand the results by myself?
Is Myfoodallergytest covered by insurance?
Is your Payment System / Website Secure?
My order is completed, but I didn't receive anything
We do not send out testing kits. That’s why the order is set to completed once the payment is dealt with. However some banks take a while to process the payment and the chance is high your order would state as being “processing”. We do follow up once your registration form has been filled in and your hair samples have been submitted.
I have not purchased from the internet before, how can I be certain you will complete and send out the tests?
Why we maintain such competitive pricing.
Can you test against specific items not included on the standard test?
We have completed specific tests for many customers to help them narrow down their allergies. This has included a range of items, from specific foods, hair and also feathers from pets and leaves from house plants. We can test medication and household products, please mail us to discuss this before sending them through.
What do the “reaction degrees” on the results report mean?
In the report you will find four headings. The first section is the list of all the food intolerances, the second section is the list of all the non-food intolerances, the third section is the list of all the nutrition items and the fourth section is the list of all metals.
Some of the items will have a further explanation next to them to further detail the intolerances. Everything on the food intolerances and non-food intolerances here has an intolerance level of over 60% as you will see from the percentage levels on the right hand side.
The reason we report only above this threshold is because 85% is the point at which you would expect to start experiencing symptoms from an intolerance.
Everything on the list of nutrition has an level under 15%. The reason we report only under this threshold is because 15% is the point at wich you would expect to start experiencing symptoms from a deficiency.
With regards to your metals test results, these are a guide to what heavy metals you have shown a sensitivity to that metal and they are shown as a numerical value in a ‘LOW ‘, ‘MEDIUM’ or ‘HIGH’ level.
What I am not satisfied?
FAQ: Preparing for the test
I am bald, can I still perform the test?
How do I take a hair sample?
My hair is colored / dyed, can I still do this test?
How much hair is required?
FAQ: Equipment / Testing laboratories
Where is the laboratory situated?
We conduct our tests at our facility based in the UK. Once the hair sample has been received at our testing facility you will receive your results within 7 to 10 working days,
Accreditation of the testing equipment
CLASSIC
Regular Price:
$196
$39
Single
Classic Test
Your samples tested on 1000+ items
Including: Support Plan
✔ Supported by a Qualified Nutritionist
✔ Common Misconceptions About Food Allergies
✔ Allergy Relief Source Book
✔ Eliminate Your Symptoms Program
✔ Weekly Self-Check Progress
Lab Processing
7-10 Business Days Turnaround
100% Money Back Guarantee
No Test Kit Required (See more details)
COUPLES PACK
Regular Price:
$316
$69
Premium Test
For 2 People
Your samples tested on 1000+ items
Including: Support Plan
✔ Supported by a Qualified Nutritionist
✔ Common Misconceptions About Food Allergies
✔ Allergy Relief Source Book
✔ Eliminate Your Symptoms Program
✔ Weekly Self-Check Progress
Lab Processing
7-10 Business Days Turnaround
100% Money Back Guarantee
No Test Kit Required (See more details)
FAMILY PACK
Regular Price:
$436
$99
Premium Test
For 4 People
Your samples tested on 1000+ items
Including: Support Plan
✔ Supported by a Qualified Nutritionist
✔ Common Misconceptions About Food Allergies
✔ Allergy Relief Source Book
✔ Eliminate Your Symptoms Program
✔ Weekly Self-Check Progress
Lab Processing
7-10 Business Days Turnaround
100% Money Back Guarantee
No Test Kit Required (See more details)
Please note: postal charges & terms and conditions apply.
ADVANCED
SUPER TEST
Regular Price: $276
$59
Start feeling better Now
Your samples tested on 1000+ items
+ EXTRA TESTS ON:
✔ Additives
✔ Preservatives
✔ Colours in Food Products
✔ Amino Acids
✔ Sweeteners
✔ Antioxidants and Fatty Acids
✔ Emulsifiers, Stabilisers, Thickeners, Gelling Agents and other acids
On top of that, we've added five more bonuses
No Test Kit Required (See more details)
COUPLES - ADVANCED
SUPER TEST
Regular Price: $396
$89
FEEL BETTER AS PARTNERS
Your samples tested on 1000+ items
+ EXTRA TESTS ON:
✔ Additives
✔ Preservatives
✔ Colours in Food Products
✔ Amino Acids
✔ Sweeteners
✔ Antioxidants and Fatty Acids
✔ Emulsifiers, Stabilisers, Thickeners, Gelling Agents and other acids
On top of that, we've added five more bonuses
No Test Kit Required (See more details)
FAMILY - ADVANCED
SUPER TEST
Regular Price: $516
$109
A Healthy Family
Your samples tested on 1000+ items
+ EXTRA TESTS ON:
✔ Additives
✔ Preservatives
✔ Colours in Food Products
✔ Amino Acids
✔ Sweeteners
✔ Antioxidants and Fatty Acids
✔ Emulsifiers, Stabilisers, Thickeners, Gelling Agents and other acids
On top of that, we've added five more bonuses
No Test Kit Required (See more details)
Please note: postal charges & terms and conditions apply.
Address
My Food Allergy Test is part of Stichting InnerHealth / The Food Sensitivity Testing Group
Become A Partner
We offer a partner program for your business.
Disclaimer: Bioresonance is categorised under Complementary and Alternative Medicines (CAMs) which covers a wide range of therapies that fall outside mainstream medicine. As a CAM, Bioresonance therapy is recognised as a proven therapy method by practitioners and peers Worldwide. Conventional medicine does not currently recognise Bioresonance as it has not been subject to scientific research. Our test and this website does not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. All probable or possible diagnoses generated by the test or this website need to be discussed and confirmed with a qualified medical practitioner. If you think you may have a medical emergency, call your doctor or the emergency services immediately. Reliance on any information provided by this Website is solely at your own risk. Some of the content on this Website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third party content is true, accurate or complete. Our test does not measure type IgE allergies or IgG antibodies. Since these reactions can be serious, you should seek the help of an allergy specialist.