Frequently Asked Questions
Is your question not included?
Contact us via the contact form! We are happy to help.
Note: We do not send out testing kits
All you need to do is order a test, follow the required steps by filling in the registration form, send your hair samples as described in the instructions.
These instructions and the registration form can be found on the checkout page once you have placed your order or in your order confirmation email.
Why we don't send out testing kits
- You don't have to wait for the mail, we put the action in your hands
- We want to rule out the possibility that you don't receive your kit
- It help to keep our prices as low as possible for you as a customer
FAQ: Intolerances / Allergies and Sensitivies
What is a Food Intolerance?
What is the difference between a food sensitivity, allergy or intolerance?
The main nuance between an intolerance and an allergy is that an allergy will manifest itself almost immediately after inhalation or consumption of a particular substance. Food intolerances, on the other hand, are more deceptive. Depending on the individual, symptoms may arrive anywhere between a couple of hours to a couple of days. While symptoms of food sensitivity vary. But the symptoms of intolerance are all digestive-related.
You can read about the nuances here Allergy and Immunology
Do food items need to be in your system for the lab to detect an intolerance?
Is treatment available for allergies?
I’m intolerant to a food that I’ve never eaten; why did it show up on my results?
Because Myfoodallergy tests your reaction to individual food proteins, it is possible that your body is intolerant to the protein found in gluten while still testing negative for the protein found in barley, oat, wheat or spelt. Still, since these items contain gluten, it is recommended that you avoid them.
Why can't I receive a report of all of the items tested for?
What happens to my hair sample after the test?
I can't see my orders
Most likely you have purchased the test as a guest and later decide to log in. Due to the nature of fast and effortless guest checkouts, the order is separated from your account email.
If you decide to login later and can’t find the order, send us an email and our technical staff will manually attach your account email to your order number.
Due to privacy and the nature of guest checkouts, this process cannot be automated.
Is it possible to determine your intolerances by yourself?
Can I understand the results by myself?
Is Myfoodallergytest covered by insurance?
Is your Payment System / Website Secure?
My order is completed, but I didn't receive anything
We do not send out testing kits. That’s why the order is set to completed once the payment is dealt with. However some banks take a while to process the payment and the chance is high your order would state as being “processing”. We do follow up once your registration form has been filled in and your hair samples have been submitted.
I have not purchased from the internet before, how can I be certain you will complete and send out the tests?
Why are your prices so low?
Can you test against specific items not included on the standard test?
We have completed specific tests for many customers to help them narrow down their allergies. This has included a range of items, from specific foods, hair and also feathers from pets and leaves from house plants. We can test medication and household products, please mail us to discuss this before sending them through.
What do the “reaction degrees” on the results report mean?
Some of the items will have a further explanation next to them to further detail the intolerances. Everything on the food intolerances and non-food intolerances here has an intolerance level of over 85% as you will see from the percentage levels on the
The reason we report only above this threshold is
Everything on the list of nutrition has
With regards to your metals test results, these are a guide to what heavy metals you have shown a sensitivity to that metal and they are shown as a numerical value in
What I am not satisfied?
FAQ: Preparing for the test
I am bald, can I still perform the test?
How do I take a hair sample?
My hair is colored / dyed, can I still do this test?
How much hair is required?
FAQ: Equipment / Testing laboratories
Where is the laboratory situated?
Accreditation of the testing equipment
The Food Intolerance Testing Group
2885 Sanford Ave SW #43191
Grandville, MI 49418
United States of America
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Disclaimer: Bioresonance is categorised under Complementary and Alternative Medicines (CAMs) which covers a wide range of therapies that fall outside mainstream medicine. As a CAM, Bioresonance therapy is recognised as a proven therapy method by practitioners and peers Worldwide. Conventional medicine does not currently recognise Bioresonance as it has not been subject to scientific research. Our test and this website does not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. All probable or possible diagnoses generated by the test or this website need to be discussed and confirmed with a qualified medical practitioner. If you think you may have a medical emergency, call your doctor or the emergency services immediately. Reliance on any information provided by this Website is solely at your own risk. Some of the content on this Website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third party content is true, accurate or complete. Our test does not measure type IgE allergies or IgG antibodies. Since these reactions can be serious, you should seek the help of an allergy specialist.